Frequently Asked Questions
Everything you need to know about your audio gear and orders.
How long does shipping take for studio monitors and gear?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for urgent studio needs.
Do you offer a warranty on electronic components?
Yes, all products purchased through krkmusic come with a 1-year manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened equipment?
We offer a 30-day return window. Items must be in original packaging with all accessories. A restocking fee may apply if the item shows signs of use or if the seal is broken.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your studio.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and financing options like Affirm to help you invest in high-quality audio equipment over time.
Are the products sold on krkmusic genuine and brand new?
Absolutely. We are an authorized retailer, and every item sold is 100% authentic, brand new, and sourced directly from the manufacturer.